How can we help?

Use the username and password provided by your teacher or institution administrator. If you don't have credentials, please contact your school's administration.

Yes! FTest is designed with an offline-first approach. Once you download an exam, you can complete it without an internet connection. Your answers are securely saved on your device and synced when you reconnect.

Navigate to the Exams tab and tap on any pending exam. If the exam content hasn't been downloaded yet, you'll see a "Download" option. Make sure you have a stable internet connection during the download.

If the exam timer expires, your answers will be automatically submitted. Make sure to manage your time wisely during timed exams.

Go to the Results tab from the bottom navigation bar. You'll see all your completed exams with detailed score breakdowns, including correct answers and time spent.

Try the following steps: (1) Force close the app and reopen it, (2) Check if you have the latest version from the App Store, (3) Restart your device, (4) If the issue persists, reinstall the app. Your exam data is safely stored on the server.

Student passwords are managed by your institution's administrators. Please contact your teacher or school administration to reset your credentials.

Yes! FTest includes a built-in audio player for listening test sections. Audio files are downloaded along with the exam content for seamless offline playback.